Salesforce CRM
The world's #1 CRM, widely adopted by 3PLs
- Deployment
- Cloud
- Market
- Enterprise
- Pricing
- Per User
- Price Range
- $2,000 - $5,000/mo
- Founded
- 1999
- HQ
- San Francisco, California, USA
- Free Trial
- Yes
- API
- Available
- Parent
- Salesforce, Inc. (NYSE: CRM)
Overview
Salesforce CRM is widely used by 3PLs to connect sales, service, and operations with shipment data. Its customizable platform supports logistics-specific workflows and reporting.
Our verdict
Best for logistics and 3PL sales teams that need a deeply customizable, enterprise-grade CRM with a vast app ecosystem and are prepared for higher cost and setup complexity.
Strengths
- Public tiered pricing across five Sales editions from Starter Suite to Agentforce, with a free trial
- Extensive compliance coverage verified on the official compliance site, including SOC 2, ISO 27001, PCI DSS, HIPAA, GDPR and FedRAMP
- Large AppExchange marketplace with thousands of apps and integrations to extend the core CRM
- Mature REST and other public APIs with comprehensive developer documentation for custom integrations
Watch-outs
- Higher cost than most CRMs, with Enterprise at 175 dollars and Unlimited at 350 dollars per user per month
- Reviewers consistently cite a steep learning curve and implementation complexity
Trust & security
- Status page
- live ↗
Integrations
Offers an API for custom integrations. Developer docs ↗
Videos
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Reputation & reviews
No reviews for Salesforce CRM yet. Be the first to share your experience.
Explore Your Options
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Direct Competitors
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Sources & verification
Last verified Jun 8, 2026 by Third Fin Editorial. See how we evaluate & verify.
- Api: Salesforce Developer Documentation hub (official) (2026-06)
- Company: Salesforce History (official) (2026-06)
- Company: Salesforce - Wikipedia (founding year, HQ, NYSE: CRM) (2026-06)
- Compliance: Salesforce Compliance Site - Categories (official) (2026-06)
- Free Trial: Salesforce CRM Free Trial (official) (2026-06)
- Marketplace: Salesforce AppExchange (official) (2026-06)
- Pricing: Salesforce Sales Pricing (official) (2026-06)
- Reputation: Salesforce Sales Cloud - G2 reviews (4.4/5, 25,415 reviews) (2026-06)
- Reputation: Salesforce Sales Cloud - Gartner Peer Insights (4.4/5, 1,909 reviews) (2026-06)
- Status: Salesforce Trust Status (official) (2026-06)