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CRM for Logistics

Customer relationship management systems designed for or commonly used by logistics providers and 3PLs. Manage sales pipelines, customer quotes, and service workflows.

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Enterprise Enterprise Tier

For high-volume 3PLs processing 50,000+ orders per month

IFS SCRM

Enterprise

The only CRM built for 3PL freight quoting

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Salesforce CRM

Enterprise

The world's #1 CRM, widely adopted by 3PLs

$2,000 - $5,000/mo
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Creatio CRM

Enterprise

No-code CRM with workflow automation for logistics

$500 - $2,000/mo
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Mid-Market Mid-Market Tier

For growing 3PLs processing 5,000 to 50,000 orders per month

Magaya CRM

Mid Market

CRM for freight forwarders with integrated rate management

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Logistics-specific CRM for 3PL sales teams

$500 - $2,000/mo
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Budget-Friendly Budget-Friendly Tier

For startups and smaller 3PLs looking for affordable solutions

User-friendly CRM with a free tier for growing 3PLs

Under $100/mo
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Zoho CRM

Smb

Affordable multi-channel CRM with territory management

Under $100/mo
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What is CRM for Logistics?

Customer relationship management systems designed for or commonly used by logistics providers and 3PLs. Manage sales pipelines, customer quotes, and service workflows.

Key Features to Look For

  • Scalability: The platform should grow with your operation, from hundreds to tens of thousands of orders per day.
  • Integration ecosystem: Native connectors to popular e-commerce platforms, ERPs, and shipping carriers save time and reduce errors.
  • Real-time visibility: Dashboards and reporting that give you instant insight into inventory levels, order status, and performance metrics.
  • Multi-client support: Purpose-built 3PL features like client-specific billing, branded portals, and permission controls.
  • Compliance and accuracy: Lot tracking, serial number management, and audit trails for regulated industries.

How to Choose the Right CRM for Logistics

Start by mapping your current pain points and future growth targets. Enterprise-grade platforms offer depth but may require longer implementation timelines. Mid-market solutions balance features with ease of deployment. Budget-friendly options can be ideal for newer 3PLs validating their business model before committing to a larger investment.