Magaya CRM
CRM for freight forwarders with integrated rate management
- Deployment
- Cloud
- Market
- Mid Market
- Pricing
- Custom Quote
- Price Range
- Contact for Pricing
- Founded
- 2001
- HQ
- Miami (Doral), Florida, USA
- API
- Available
- Parent
- Magaya Corporation
- Uptime SLA
- Not confirmed
Overview
Magaya CRM is built for freight forwarders and integrates sales, service, and operations. It provides logistics-specific pipeline management with rate management and quote generation.
Our verdict
Best for freight forwarders and logistics service providers already on the Magaya Supply Chain platform who want a sales CRM with native quote-to-customer synchronization.
Strengths
- Purpose-built for freight forwarders, 3PLs, NVOCCs, and customs brokers rather than generic sales teams
- Native bidirectional sync with Magaya Supply Chain so quotes, accounts, and contacts stay aligned across teams
- Cloud-hosted with pipeline, forecast, KPI dashboards, and campaign management in one platform
- Backed by a 99.5 percent uptime commitment and support included in the subscription
Watch-outs
- Pricing is quote-only with no public free trial, so buyers cannot estimate cost upfront
- Value is strongest only for shops already running Magaya Supply Chain, limiting appeal as a standalone CRM
- No published SOC 2, ISO 27001, or other security certification documentation
Trust & security
- Uptime SLA
- Not confirmed
Integrations
Offers an API for custom integrations. Developer docs ↗
Videos
Magaya Digital Freight Platform | Freight Forwarding Software Overview
Magaya Supply Chain Demo | Freight Forwarding Software Overview
Magaya Logistics Software for Freight Forwarders | Freight Forwarding Software Solutions
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Explore Your Options
Not sure Magaya CRM is the right fit? Here are alternatives based on what you might need.
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Sources & verification
Last verified Jun 8, 2026 by Third Fin Editorial. See how we evaluate & verify.
- Api: Magaya Open API page (2026-06)
- Company: Magaya 20-year anniversary (founding, history) (2026-06)
- Product: Magaya CRM official product page (2026-06)
- Product: Magaya CRM launch announcement (Dec 2021) (2026-06)
- Support: Magaya Support SLA page (uptime, hours, channels) (2026-06)