ClickPost

Multi-carrier tracking with strong APAC coverage

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Deployment: Cloud
Market: Mid Market
Pricing: Subscription
Price Range: $500 - $2,000/mo
Founded: 2015
HQ: Bengaluru, Karnataka, India
Setup time: Shopify Returns app setup in under 30 minutes per the Shopify App Store listing; enterprise platform onboarding time not publicly specified
API: Available
Parent: Felurian Technology Private Limited

Overview

ClickPost provides multi-carrier tracking with strong presence in the APAC market. It offers shipment tracking, delivery management, and post-purchase experience for mid-market operations.

Our verdict

Best for mid-market and enterprise e-commerce brands that need multi-carrier shipping, post-purchase tracking, and returns automation across hundreds of carrier integrations, especially D2C and retail operations in India and increasingly global markets.

Strengths

Public REST API and developer documentation cover shipping, tracking, returns, serviceability, and quick-commerce endpoints with 300-plus carrier integrations
Verified security posture with ISO 27001, ISO 27701, and GDPR compliance published on an official trust center
Strong post-purchase and returns feature depth including NDR management, exchanges, and AI-driven carrier recommendation
Native Shopify apps for order tracking and returns with published usage-based pricing

Watch-outs

No public uptime SLA or status page, and headline support-hours commitments are not documented
Enterprise pricing is quote-only and several reviewers flag cost as high for low-volume merchants
No free trial offered on the core platform or the Shopify order-tracking app

Assessed by Third Fin Editorial. How we evaluate →