Fabric OMS

OMS built for automated micro-fulfillment centers

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Deployment: Cloud
Market: Enterprise
Pricing: Custom Quote
Price Range: Contact for Pricing
Founded: 2017
HQ: Bellevue, Washington, USA
API: Available

Overview

Fabric OMS (formerly CommonSense Robotics) focuses on micro-fulfillment order management. Its enterprise platform orchestrates orders for automated fulfillment centers and distributed micro-fulfillment operations.

Our verdict

Best for mid-market and enterprise retailers wanting a modular, API-first OMS with distributed order management and store fulfillment as part of a broader composable commerce suite.

Strengths

API-first, modular architecture lets retailers adopt the OMS alone or alongside fabric PIM, catalog, and storefront without full replatforming
Strong distributed order management and omnichannel fulfillment, including BOPIS, ship-from-store, real-time inventory, and smart order routing
High independent review scores and frequent praise for the implementation and support team across Gartner Peer Insights and Capterra
Holds SOC 2 Type I, SOC 2 Type II, and PCI DSS (SAQ-A) attestations

Watch-outs

No public pricing and no free trial, so buyers must engage sales for cost and proof-of-concept access
Reviewers cite onboarding friction, gaps in documentation, and limited built-in reporting
Positioning has shifted toward agentic commerce and AI catalog tooling, with OMS now framed as a core or legacy module

Assessed by Third Fin Editorial. How we evaluate →