ShipHero
Warehouse management software for e-commerce
- Deployment
- Cloud
- Market
- Mid Market
- Pricing
- Per Transaction
- Price Range
- $2,000 - $5,000/mo
- Founded
- 2013
- HQ
- New York, NY, USA
- Company Size
- 51-200 employees
- API
- Available
Overview
ShipHero provides cloud-based WMS for e-commerce brands and 3PLs. It offers a streamlined approach to warehouse operations with strong Shopify and e-commerce platform integrations. The 3PL edition includes multi-client support, client-facing dashboards, and automated billing. Known for ease of use and fast onboarding compared to enterprise WMS platforms.
Our verdict
Best for established e-commerce brands and 3PLs that want one cloud WMS spanning multi-channel order, inventory, and fulfillment at volume. Strong 3PL tooling, but quote-only pricing skews it toward committed mid-market buyers.
Strengths
- Purpose-built 3PL tooling: 3PL billing, unlimited white-label client portals, and multi-warehouse support
- GraphQL public API with an active developer changelog
- Strong published reliability: status page shows 99.99 to 100% uptime over the trailing 90 days
- Broad native integrations across major carts, marketplaces, and carriers
Watch-outs
- No transparent pricing: quote-only with no free trial
- No formal published uptime SLA, only a status page
- SOC 2 and GDPR are vendor-stated, not independently verified
Trust & security
- Status page
- live ↗
Features
| Feature | Support | Notes |
|---|---|---|
| Client Management | ||
| Client Portal | Yes | Client dashboard included |
| Client-Level Reporting | Partial | Basic reporting |
| Client Onboarding Tools | No | |
| Connectivity | ||
| EDI Support | No | No native EDI |
| REST API | Yes | GraphQL API |
| Shopify Integration | Yes | Deep native Shopify integration |
| Amazon FBA Integration | Partial | Limited Amazon integration |
| Core WMS | ||
| Multi-Client Support | Yes | 3PL edition supports multi-client |
| Activity-Based Billing | Partial | Basic billing, not full activity-based |
| Lot Tracking | Partial | Lot tracking available but limited |
| Wave Planning | No | No wave planning, uses priority-based fulfillment |
| Cycle Counting | Yes | |
| Barcode/RF Scanning | Yes | Mobile app for scanning |
| Kitting & Assembly | Yes | |
Integrations
Offers an API for custom integrations. Developer docs ↗
Videos
An Overview of the ShipHero Warehouse Management System (ShipHero)
Managing Inventory with ShipHero (ShipHero)
The Ultimate Guide to Choosing your First WMS (ShipHero)
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Reputation & reviews
No reviews for ShipHero yet. Be the first to share your experience.
Explore Your Options
Not sure ShipHero is the right fit? Here are alternatives based on what you might need.
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Direct Competitors
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Sources & verification
Last verified Jun 8, 2026 by Third Fin Editorial. See how we evaluate & verify.
- Company: ShipHero — About (2026-06)
- Compliance: ShipHero — Security (2026-06)
- Pricing: Capterra — ShipHero pricing (2026-06)
- Product: ShipHero — Developer / GraphQL API (2026-06)
- Product: ShipHero — Status page (2026-06)
- Proof: ShipHero — Case studies (2026-06)