Flexport

Tech-enabled freight forwarding and customs brokerage

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Also works asCompliance & Documentation Software

Deployment: Cloud
Market: Enterprise
Pricing: Custom Quote
Price Range: Contact for Pricing
Founded: 2013
HQ: San Francisco, California, United States
API: Available

Overview

Flexport provides freight forwarding, customs brokerage, and supply chain management on a technology platform. It combines logistics services with software for mid-market to enterprise operations.

Our verdict

Best for ecommerce and importing brands that want a software-driven freight forwarder and customs broker with strong shipment visibility and a real public API.

Strengths

Modern technology platform with real-time shipment visibility and a public REST API plus a full developer portal covering bookings, customs entries, commercial invoices, documents, and shipments
End-to-end customs brokerage and global trade capability built into the same platform, useful for importers managing US CBP entries
Well-funded private company founded in 2013 with thousands of brands using the platform, indicating staying power and broad network reach
Consolidates quotes, approvals, tracking, and invoicing in one portal, reducing reliance on email and phone for shipment management

Watch-outs

No published pricing and no free trial, so prospects must request a custom quote to evaluate cost
Reviews note pricing skews higher and smaller-volume shippers may get lighter account support than large clients
It is a software-led forwarder, so it may offer fewer hands-on logistics suggestions than a traditional freight forwarder

Assessed by Third Fin Editorial. How we evaluate →